When a new partner brand joins Confluent Health, they gain access to these leading shared services. Our suite of resources allow our clinicians to focus on what they do best—treat. Our team handles everything from staffing and marketing to payroll and compliance, ensuring our clinics operate smoothly and efficiently.
Our centralized scheduling team is here to ensure that potential patients have a seamless scheduling experience when they reach out to any of our partner brands. Our schedulers have an intimate knowledge of our partner brands’ locales and scheduling procedures and are available to help patients with any and all scheduling needs via text, email, phone call, or live chat on our websites.
Our compliance department ensures that all our partner brands are following the relevant regulatory and legal requirements in their area and helps to guide them in adherence to those policies.
The finance team at Confluent Health maintains our partner brands’ financial services, including accounts payable and receivable. They make sure our partner brands are able to spend less time staring at numbers and more time treating patients.
Our HR team assists our partner brands with planning, coordination, and administrative functions. They help, alongside the Talent Acquisition team, with recruiting, interviewing, and hiring, as well as serving as a link between Confluent Health and employees nationwide.
The integration team at Confluent Health handles the transition of our partner brands to the Confluent Health family, ensuring that all the partner brand’s needs are met and that the integration is as seamless and beneficial to the partner brand as possible.
Our IT team manages the technology infrastructure that is needed to keep our partner brands running smoothly on a daily basis. This team is constantly evaluating and implementing the latest tools and technology on behalf of our partner brands so that they can focus on care delivery. IT also provides 24-7 monitoring to protect our partner brands from digital attacks, phishing and more.
Confluent Health’s marketing team is responsible for a variety of needs for our partner brands, including: creative materials, social media management, email marketing, website management, public relations efforts, digital campaigns, online listings, and more.
Payer contracts cover reimbursement rates, provider networks, medical necessity, and provider credentialing, all of which has an impact on negotiating rates, benefits, and more. We take care of the paperwork so our partner brands can focus on providing top-notch care.
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