Payor Medical Record Request

Confluent Health has partnered with Sharecare to fulfill your request for medical records.

We are committed to protecting our patients medical information. For information about your rights and the obligations you have regarding the use and disclosure of medical information, please see our Notice of Privacy Practices.

Request Medical Records Online

Payors: If you would like to request a patients medical records, please click on the “Begin” link below to complete your request. You will be asked to provide a valid email address and a copy of your ID as part of the process.

Third Party Request: This option is for healthcare providers, attorneys, etc. Click on the “Begin” link below, fill out the request details, and  upload your requests/authorizations. Please do not upload subpoenas or court order, all subpoenas and court orders must be submitted to the facility directly.

Note: You may be contacted to provide additional documentation, such as a birth certificate, power of attorney, etc. You will receive an update or response from Sharecare within 3 business days.

Check Status

Where is my medical request? Sharecare Health Data Services can help you find out where your requests are within our process right now.

Payor and Third Party Request

This is for payers, providers, law offices, or if you are requesting the medical records of someone other than yourself and are not the legal guardian.