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From Insight to Impact in Chronic Pain Care

Millions of Americans live with chronic pain, but too many struggle to find care that truly works. Our research brings together insights from more than 1,300 people—individuals living with chronic pain, musculoskeletal clinicians (physical therapists, occupational therapists, etc.), and physicians—to better understand what people want from pain care and where the healthcare system can improve. 

The findings reveal that patients and healthcare professionals are more aligned than many realize. Respondents support care that goes beyond symptom management and focuses on function, movement, and quality of life. Yet barriers to accessing the right care remain. 

Three Perspectives. One Shared Reality.

By listening to these perspectives, healthcare leaders can identify opportunities to close gaps in care, improve outcomes, and create a better experience for people living with chronic pain. At Confluent Health, these findings reinforce the approach we’ve championed for years: early access to evidence-based, PT-first care that treats the whole person and not just the pain. 

Patients

Who they are:

  • Majority age 55 and older
  • 97% have current or past chronic pain
  • Represent long-term MSK conditions, not short-term injuries

Why their voice matters:

Patients live inside the system every day. Their experience defines whether care works or fails.

MSK Clinicians

Who they are:

  • Physical therapists and musculoskeletal (MSK) focused clinicians
  • Represent diverse practice settings
  • Treat high volumes of chronic pain patients

Why their voice matters:

Clinicians translate science into real-life care.

Referring Physicians

Who they are:

  • Physicians referring patients for MSK pain care
  • Active in multimodal pain decision-making

 


Why their voice matters:

Physicians influence access, timing, and pathways.

Fitness, weights and senior man in gym for workout, training and cardio exercise for healthy body. Retirement, sports and person with dumbbell equipment for wellness, muscle strength and mobility.

For Patients

Chronic pain can affect far more than the body. It can impact movement, sleep, confidence, daily routines, emotional health, and overall quality of life.

At Confluent Health, we believe better pain care starts by treating the whole person—not just the symptoms. Through evidence-based physical therapy and movement-focused care, our clinicians help people improve function, regain independence, and return to the activities that matter most.

Explore resources to learn more about chronic pain and discover how the right care can help you take the next step forward. 

Old woman training with physiotherapist using dumbbells at home. Therapist assisting senior woman with exercises in nursing home. Elderly patient using dumbbells with outstreched arms in a physical therapy session in clinic.

Insights and Research

When patients have access to the right care early, outcomes can improve and unnecessary interventions may be avoided.

Confluent Health’s model combines evidence-based physical therapy, patient education, and whole-person care to help individuals with chronic musculoskeletal pain improve function and quality of life.

Explore resources, clinical insights, and findings from The Pain Perspective to see how a collaborative approach to chronic pain care can help your patients achieve better outcomes. 

Access The Pain Perspective Report

The Pain Perspective brings together the voices of patients, clinicians, and physicians to reveal what’s working, what’s changing, and where the greatest opportunities exist to improve care and quality of life.